Aussie Biz Chic Privacy Policy

1. What we need

Our Personal Data Protection Policy governs the use and storage of your data.

Aussie Biz Chic is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:

- Personal details such as name, address, email, and phone number
- Your IP address
- Operating system, web browser type and version
- Pages you visit and features you use on our site

We also use cookies or similar technologies to analyse trends, administer the website, track users’ movements around the website and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level but, if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

We partner with third parties to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based on your browsing activities and interests.

2. Why we need it

We need your personal data in order to provide you with the following services:

- For fulfilling your orders in order to know where to deliver them, and how to communicate with you about that delivery to process your payment.
- For communicating with you on updates and special offers via email (if you have opted into this)
- For responding to any requests to our customer happiness team
- For business operations and reporting

4. How long we keep it

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. After this period, your data is irreversibly deleted.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.

Steps We take to secure and protect your data include:

Ensuring that your connection to our website is secure; and
Ensuring that internal access to all personal information we hold is secured by appropriate measures.

5. What are your rights?

Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us by emailing info@aussiebizchic.com.au

In the event that you wish to complain about how we have handled your personal data, or if you believe we breached the Australian Privacy Principles under the Privacy Act 1988 (Cth) or a registered Australian Privacy Principles Code, please contact our Data Protection Officer at info@aussiebizchic.com.au

If you are still not satisfied, you can contact the Australian Information Commissioner.

6. SMS Collection

Aussie Biz Chic may collect and process SMS (Short Message Service) messages in order to provide you with certain features and functionalities of our services. This includes but is not limited to the following purposes:

  1. Verification and Authentication: We may collect SMS messages containing verification codes or authentication information to ensure the security and integrity of your account. This helps us confirm your identity and protect against unauthorised access.

  2. Communication and Support: We may collect SMS messages exchanged between you and our customer support team to facilitate effective communication and provide you with assistance or resolution to any inquiries or issues you may have.

  3. Service Enhancements: We may analyze the content of SMS messages, with appropriate measures to ensure user privacy, to improve our services, enhance functionality, and personalize your user experience. This analysis may include sentiment analysis, keyword identification, and other relevant techniques.

  4. Marketing and Promotions: With your explicit consent, we may use the SMS messages you provide to send you promotional or marketing communications about our products, services, special offers, or other information that we believe may be of interest to you. You have the right to opt-out of receiving such messages at any time by following the instructions included in the SMS or by contacting us directly.

  5. Legal Compliance: We may collect and retain SMS messages as required by applicable laws, regulations, or legal processes. This helps us comply with legal obligations, enforce our terms and policies, respond to legal requests, and protect our rights or the rights of others.

  6. Third-Party Integration: We may integrate with third-party services that provide SMS functionality for specific features or functionalities within our services. In such cases, the collection and processing of SMS messages may be governed by the privacy policies of those third-party services. We encourage you to review their policies to understand how your information will be handled.

We take appropriate technical and organisational measures to safeguard the security and confidentiality of SMS messages collected. However, it is important to note that while we strive to protect your information, no security measures are foolproof, and we cannot guarantee absolute security.

By using our services, you consent to the collection, processing, and use of SMS messages as described in this section. If you do not agree with this collection, please refrain from using the specific features or functionalities that involve SMS interactions.

7. Revisions to this statement

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Website. We encourage you to review this page periodically for the latest information about our privacy practices.